Business Communication

UNIT 1

Meaning and objective of Business communication

Forms of Communication

Communication Model

Communication Process

Principles of Effective Communication

UNIT 2 Corporate Communication:

Formal and Informal Communication

Communication Networks

Grapevine

Barriers in Communication

Groups discussion

Mock Interviews

Seminars

Individual and Group Presentations

UNIT 3

Essential of effective Business letters

Writing Important Business letters including correspondence with Bank and Insurance companies

UNIT 4 Oral & Non-verbal communication:

Principles of Oral Presentation

Factors affecting Presentation

Effective Presentation skills

Conducting Surveys

Body Language

Para Language

Effective Listening

Interviewing skill

Writing resume Letter or Application

Letter or Application

UNIT 5

Modern forms of communication

International communication

Cultural sensitiveness and cultural context

Writing and Presenting in international situations

Importance of Business language

Vocabulary words often confused

Words often miss spelt

Common errors in English